Privacy Policy

1.1 Information you provide directly

When you contact us, request a quote, or use our services, we may collect: your name, email address, phone number, company name, job title, and any other information you choose to provide in your messages or forms.

1.2 Information collected automatically

When you visit our website, we automatically collect certain technical information including: IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other usage data through cookies and similar tracking technologies.

1.3 Information from third parties

We may receive information about you from third-party services such as analytics providers, advertising partners, and social media platforms when you interact with our content on those platforms.

We use the information we collect to: respond to your enquiries and provide customer support; deliver and improve our services; send you updates, newsletters, and marketing communications (with your consent); analyse website usage and optimise user experience; comply with legal obligations; prevent fraud and ensure security; and process payments for our services.

We process your personal data on the following legal bases: (a) Contract — processing necessary to perform a contract with you or take steps at your request before entering a contract; (b) Legitimate interests — processing necessary for our legitimate business interests, provided these are not overridden by your rights; (c) Consent — where you have given us clear consent to process your data for a specific purpose; (d) Legal obligation — processing necessary to comply with applicable law.

We do not sell, rent, or trade your personal information to third parties. We may share your information with: trusted service providers who assist us in operating our website and delivering services (bound by confidentiality agreements); professional advisors such as lawyers and accountants; law enforcement or regulatory authorities when required by law; and business partners with your explicit consent.

We use cookies and similar technologies to enhance your experience on our website. These include: essential cookies required for the website to function; analytics cookies that help us understand how visitors use our site (e.g. Google Analytics); and preference cookies that remember your settings. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for 2 years. Client project data is retained for 7 years for accounting and legal purposes. Analytics data is retained for 26 months.

Depending on your location, you may have the following rights regarding your personal data: the right to access the personal data we hold about you; the right to correct inaccurate or incomplete data; the right to erasure ("right to be forgotten"); the right to restrict or object to processing; the right to data portability; and the right to withdraw consent at any time. To exercise any of these rights, please contact us at privacy@amilogix.com.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption, access controls, regular security audits, and employee training. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your information in accordance with this policy.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at: privacy@amilogix.com or by writing to Amilogix, Inc., 123 Tech Street, San Francisco, CA 94105, United States.